# Docks, Hubs, Display Adapters

**URL:** https://community.startech.com/c/docks-hubs-display-adapters/5.md

[Latest](https://community.startech.com/latest.md) · [Categories](https://community.startech.com/categories.md) · [Tags](https://community.startech.com/tags.md)

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## [About the Docks, Hubs, Display Adapters category](https://community.startech.com/t/about-the-docks-hubs-display-adapters-category/16)

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**Author:** [@daryl](https://community.startech.com/u/daryl)\
**Replies:** 0\
**Last updated:** [August 18, 2023, 8:46pm UTC](https://community.startech.com/t/about-the-docks-hubs-display-adapters-category/16 "2023-08-18T20:46:54Z")

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Thunderbolt & USB docks, USB-C and multiport adapters, USB hubs, and more

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## [Blog: How Using the Right USB-C Multiport Adapter Can Boost Productivity](https://community.startech.com/t/blog-how-using-the-right-usb-c-multiport-adapter-can-boost-productivity/603)

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**Author:** [@malcolm](https://community.startech.com/u/malcolm)\
**Replies:** 0\
**Last updated:** [February 14, 2022, 11:53am UTC](https://community.startech.com/t/blog-how-using-the-right-usb-c-multiport-adapter-can-boost-productivity/603 "2022-02-14T11:53:00Z")

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Hey Community Friends! We’ve just published a new blog post discussing our various USB-C Multiport Adapters. We focus on how selecting the right one can boost your productivity. Check it out, and don’t forget to downloa…

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## [Updated firmware for 133DISPLAYPORTHDMI21?](https://community.startech.com/t/updated-firmware-for-133displayporthdmi21/1990)

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**Author:** [@Reabstraction](https://community.startech.com/u/Reabstraction)\
**Replies:** 2\
**Last updated:** [September 21, 2026, 2:09pm UTC](https://community.startech.com/t/updated-firmware-for-133displayporthdmi21/1990 "2026-09-21T14:09:34Z")

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I am trying to get updated firmware for the 133DISPLAYPORTHDMI21 cable Based on debugging I’ve done, that cable advertises itself as product ID 0xD100 (“\*\_fw\_DP\_Fullink”) Whilst Cable matters products (for reference, s…

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## [USB32HD4 started crashing with 4 monitors, worked for years](https://community.startech.com/t/usb32hd4-started-crashing-with-4-monitors-worked-for-years/1987)

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**Author:** [@old\_man](https://community.startech.com/u/old_man)\
**Replies:** 1\
**Last updated:** [September 21, 2026, 1:23pm UTC](https://community.startech.com/t/usb32hd4-started-crashing-with-4-monitors-worked-for-years/1987 "2026-09-21T13:23:45Z")

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My USB32HD4 quad adapter started malfunctioning. need assistance with a repeatable failure of my StarTech quad-HDMI USB adapter on a Dell Precision 7560 running Windows 11 25H2, build 26200.9457. Three external monitors…

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## [USB Peripherals Not Working](https://community.startech.com/t/usb-peripherals-not-working/1632)

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**Author:** [@NullVessel](https://community.startech.com/u/NullVessel)\
**Replies:** 8\
**Last updated:** [September 11, 2026, 3:55pm UTC](https://community.startech.com/t/usb-peripherals-not-working/1632 "2026-09-11T15:55:27Z")

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Whenever I switch to my MBP, the peripherals connected to my dock stop working. This just started happening last night, and I didn’t update MacOS last night. I have used DisplayLink Cleaner to uninstall and then reinstal…

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## [Display port doesn't work on tb31pciex16](https://community.startech.com/t/display-port-doesnt-work-on-tb31pciex16/1986)

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**Author:** [@andry2544](https://community.startech.com/u/andry2544)\
**Replies:** 1\
**Last updated:** [September 4, 2026, 5:29pm UTC](https://community.startech.com/t/display-port-doesnt-work-on-tb31pciex16/1986 "2026-09-04T17:29:28Z")

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Hello, I’m having trouble connecting the TB31PCIEX16 to my laptop. Specifically, the display port on the display rack isn’t working. The other ports (two Thunderbolt ports) work, and they transmit a video signal to the m…

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## [No screen with Windows Surface 10 and Startech CD-DD46-UA2-CBL-KVM](https://community.startech.com/t/no-screen-with-windows-surface-10-and-startech-cd-dd46-ua2-cbl-kvm/1982)

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**Author:** [@LowRider](https://community.startech.com/u/LowRider)\
**Replies:** 2\
**Last updated:** [August 25, 2026, 9:40am UTC](https://community.startech.com/t/no-screen-with-windows-surface-10-and-startech-cd-dd46-ua2-cbl-kvm/1982 "2026-08-25T09:40:53Z")

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Hi all, When i connect my Windows Surface 10 to my docking station Windows Surface dock 2 which is connected to the Startech CD-DD46-UA2-CBL-KVM my Surface 10 doesn’t recognize the 2 monitors connected to the KVM. When …

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## [P2CDD143 HID ports not working](https://community.startech.com/t/p2cdd143-hid-ports-not-working/1956)

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**Author:** [@Forrest\_Force](https://community.startech.com/u/Forrest_Force)\
**Replies:** 7\
**Last updated:** [August 4, 2026, 2:33pm UTC](https://community.startech.com/t/p2cdd143-hid-ports-not-working/1956 "2026-08-04T14:33:39Z")

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Hi, i got myself a P2CDD143 and have some issues with the 4 HID ports. None of them seems to be working at all. Any HID I connect stays dead. I tried a Razer Naga V2 USB-Dongle, a Huntsman TKL keyboard and a Sennheise…

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## [Multiple Partitions](https://community.startech.com/t/multiple-partitions/1937)

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**Author:** [@ssnguy](https://community.startech.com/u/ssnguy)\
**Replies:** 1\
**Last updated:** [June 16, 2026, 3:32pm UTC](https://community.startech.com/t/multiple-partitions/1937 "2026-06-16T15:32:03Z")

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Can the SDOCK2U33RE be used to copy a HD with Multiple partions to a new HD?

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## [JMicron bridge firmware compatibility with Apple Silicon chips?](https://community.startech.com/t/jmicron-bridge-firmware-compatibility-with-apple-silicon-chips/1935)

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**Author:** [@soltonomundo](https://community.startech.com/u/soltonomundo)\
**Replies:** 1\
**Last updated:** [June 15, 2026, 6:53pm UTC](https://community.startech.com/t/jmicron-bridge-firmware-compatibility-with-apple-silicon-chips/1935 "2026-06-15T18:53:19Z")

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I’m having issues with a brand new SDOC2U33EB. Hoping to simply plug and play, but from the very start the USB device enumerates correctly but attached disks fail to appear. Bridge is being detected but not exposing a b…

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## [DP2DVID2 low resolution](https://community.startech.com/t/dp2dvid2-low-resolution/1917)

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**Author:** [@pdeman](https://community.startech.com/u/pdeman)\
**Replies:** 3\
**Last updated:** [May 1, 2026, 4:31pm UTC](https://community.startech.com/t/dp2dvid2-low-resolution/1917 "2026-05-01T16:31:48Z")

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My recently purchased DP2DVID2 converter is not working properly. My monitor is a Dell U3011, which have always worked fine with DVI-D cables at native resolution 2560x1600. My computer has a 5070Ti and only display por…

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## [NO SIGNAL when connecting secondary screen to Chromebook](https://community.startech.com/t/no-signal-when-connecting-secondary-screen-to-chromebook/1919)

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**Author:** [@CEdv](https://community.startech.com/u/CEdv)\
**Replies:** 4\
**Last updated:** [April 27, 2026, 12:12pm UTC](https://community.startech.com/t/no-signal-when-connecting-secondary-screen-to-chromebook/1919 "2026-04-27T12:12:36Z")

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Hi! I have the followings setup. Lenovo Slim 3 Chromebook Yodoit PTMI5 portable screen StarTech docking station ID DKM31C3HVCPD (https://www.startech.com/en-us/universal-laptop-docking-stations/dkm31c3hvcpd) When I c…

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## [Fax'ing with USB56KEMH2 ---- on a VOIP phone line](https://community.startech.com/t/faxing-with-usb56kemh2-on-a-voip-phone-line/1915)

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**Author:** [@fpefpe](https://community.startech.com/u/fpefpe)\
**Replies:** 1\
**Last updated:** [April 13, 2026, 4:28pm UTC](https://community.startech.com/t/faxing-with-usb56kemh2-on-a-voip-phone-line/1915 "2026-04-13T16:28:20Z")

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I am using a ooma telo for a land line —- I am use the windows fax program – does any know what the best modem command use to to help with sending a fax?

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## [PEXUSB314A2V2 is available for Windows 11?](https://community.startech.com/t/pexusb314a2v2-is-available-for-windows-11/1902)

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**Author:** [@GakuShiramizu](https://community.startech.com/u/GakuShiramizu)\
**Replies:** 1\
**Last updated:** [March 24, 2026, 8:05pm UTC](https://community.startech.com/t/pexusb314a2v2-is-available-for-windows-11/1902 "2026-03-24T20:05:30Z")

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When a USB camera is connected to a Windows 11 PC that incorporates the board mentioned in the subject, we are experiencing issues where the communication is interrupted or becomes slow. These issues did not occur on Wi…

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## [Article: Installing DisplayLink under Ubuntu - Repository method](https://community.startech.com/t/article-installing-displaylink-under-ubuntu-repository-method/1901)

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**Author:** [@EmmanuelB](https://community.startech.com/u/EmmanuelB)\
**Replies:** 0\
**Last updated:** [March 16, 2026, 9:04pm UTC](https://community.startech.com/t/article-installing-displaylink-under-ubuntu-repository-method/1901 "2026-03-16T21:04:57Z")

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Installing the DisplayLink driver is now easier than ever with the new Repository method. This method now also allows you to keep the software up to date through your usual apt update & upgrade functions. → This art…

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## [Error: Self Check Failed with SDOCK1EU3P2](https://community.startech.com/t/error-self-check-failed-with-sdock1eu3p2/1887)

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**Author:** [@worcqwest](https://community.startech.com/u/worcqwest)\
**Replies:** 1\
**Last updated:** [February 23, 2026, 7:02pm UTC](https://community.startech.com/t/error-self-check-failed-with-sdock1eu3p2/1887 "2026-02-23T19:02:20Z")

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I keep getting an Error: Self Check Failed with my SDOCK1EU3P2 HDD eraser. After the booting screen the error occurs and I can’t do anything with it. The red and green light blinks once and then the error shows up. I tri…

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## [KVM Doesn't register computers](https://community.startech.com/t/kvm-doesnt-register-computers/1874)

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**Author:** [@starfusionmz](https://community.startech.com/u/starfusionmz)\
**Replies:** 2\
**Last updated:** [January 22, 2026, 11:46am UTC](https://community.startech.com/t/kvm-doesnt-register-computers/1874 "2026-01-22T11:46:34Z")

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Hello, I bought P2CDD143-KVM-SWITCH and was working great for about 3 months then one day it just stopped working. I have tried to all the standard debug steps but it doesn’t register either the mac or windows machine …

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## [USB3SSATAIDE problems on new system (worked on old one)](https://community.startech.com/t/usb3ssataide-problems-on-new-system-worked-on-old-one/1872)

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**Author:** [@vtgearhead](https://community.startech.com/u/vtgearhead)\
**Replies:** 7\
**Last updated:** [January 16, 2026, 6:19pm UTC](https://community.startech.com/t/usb3ssataide-problems-on-new-system-worked-on-old-one/1872 "2026-01-16T18:19:54Z")

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Title says it. I’m moving data from one system to another. The source system cheerfully copied over 50GB of data to a Samsung 870EVO 1TB SSD drive using my USB3SSATAIDE adapter. However, the target system throws all k…

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## [Startech dock 132n-tb4usb4dock](https://community.startech.com/t/startech-dock-132n-tb4usb4dock/1865)

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**Author:** [@Couch23](https://community.startech.com/u/Couch23)\
**Replies:** 3\
**Last updated:** [January 12, 2026, 9:30pm UTC](https://community.startech.com/t/startech-dock-132n-tb4usb4dock/1865 "2026-01-12T21:30:36Z")

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I have a few of these docks in our environment that are not connecting to our network via Ethernet. I can not find firmware or drivers. One of these is a remote user that it was working then it stopped randomly. Not sure…

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## [129N-USBC-KVM-DOCK loses signal during active use](https://community.startech.com/t/129n-usbc-kvm-dock-loses-signal-during-active-use/1851)

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**Author:** [@CookieMnster320](https://community.startech.com/u/CookieMnster320)\
**Replies:** 3\
**Last updated:** [November 28, 2025, 3:32pm UTC](https://community.startech.com/t/129n-usbc-kvm-dock-loses-signal-during-active-use/1851 "2025-11-28T15:32:16Z")

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Hello. Several times per day, both of my external monitors will go black and everything attached to my 129N-USBC-KVM-DOCK will lose connectivity to the host computer (primarily my web cam). This is not happening when m…

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## [PEXUSB311AC3 - Not showing up in Win11 Device Manager](https://community.startech.com/t/pexusb311ac3-not-showing-up-in-win11-device-manager/1069)

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**Author:** [@synthRodriguez](https://community.startech.com/u/synthRodriguez)\
**Replies:** 3\
**Last updated:** [November 17, 2025, 6:23pm UTC](https://community.startech.com/t/pexusb311ac3-not-showing-up-in-win11-device-manager/1069 "2025-11-17T18:23:34Z")

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I have a new PEXUSB311AC3 card and trying to use it with a Dell OptiPlex 7010 Small Form Factor Plus computer running Windows11. There is a x16 slot and an x4 slot. If I install it in the x16 slot I get a BSOD upon boot-…

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## [DK31C2DHSPD Blank/Static Screen Issues](https://community.startech.com/t/dk31c2dhspd-blank-static-screen-issues/1847)

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**Author:** [@TBone](https://community.startech.com/u/TBone)\
**Replies:** 1\
**Last updated:** [November 15, 2025, 1:34am UTC](https://community.startech.com/t/dk31c2dhspd-blank-static-screen-issues/1847 "2025-11-15T01:34:21Z")

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I’ve had my DK31C2DHSPD dock now for several months now. I have three monitors connected to it: 2 monitors connected via the display port connection using Display port to HDMI Cables and 1 connected via the HDMI connecti…

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## [CAD Files availability](https://community.startech.com/t/cad-files-availability/1428)

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**Author:** [@jeffdda](https://community.startech.com/u/jeffdda)\
**Replies:** 5\
**Last updated:** [November 10, 2025, 6:34pm UTC](https://community.startech.com/t/cad-files-availability/1428 "2025-11-10T18:34:26Z")

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We want to incorporate the Startech industrial USB hubs into our advanced astronomy equipment. We are working inside some tight enclosures and wanted to know if there are CAD files available of your outer enclosure dimen…

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## [DP2DVID active adapter - Static/digital noice?](https://community.startech.com/t/dp2dvid-active-adapter-static-digital-noice/1805)

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**Author:** [@MOSSBERG](https://community.startech.com/u/MOSSBERG)\
**Replies:** 2\
**Last updated:** [September 9, 2025, 5:57pm UTC](https://community.startech.com/t/dp2dvid-active-adapter-static-digital-noice/1805 "2025-09-09T17:57:32Z")

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Hi! I have an old monitor (ASUS VG278HE) that supports 1080p in 144 hz via DVI-D. I recently upgraded to a new GPU (that of course doesn’t have DVI-D) and a new monitor but i wanted to keep the old monitor as a secondar…

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## [8 Port RS232 to USB Hub repair guidance](https://community.startech.com/t/8-port-rs232-to-usb-hub-repair-guidance/1799)

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**Author:** [@OttmarSerrano](https://community.startech.com/u/OttmarSerrano)\
**Replies:** 1\
**Last updated:** [September 9, 2025, 12:58pm UTC](https://community.startech.com/t/8-port-rs232-to-usb-hub-repair-guidance/1799 "2025-09-09T12:58:20Z")

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We bought a ICUSB2328I hub about 5 years ago to read data from weighing scales into a computer, and it worked fine for that time. Recently though, the unit stopped working. When plugged into the computer it is no longer …

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## [4K with USB32DP24K60 not working on Windows 11](https://community.startech.com/t/4k-with-usb32dp24k60-not-working-on-windows-11/1787)

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**Author:** [@thydzik](https://community.startech.com/u/thydzik)\
**Replies:** 1\
**Last updated:** [August 26, 2025, 2:37am UTC](https://community.startech.com/t/4k-with-usb32dp24k60-not-working-on-windows-11/1787 "2025-08-26T02:37:58Z")

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When I use USB32DP24K60 on a Windows 11 laptop, with QA55Q6FNAWXXY - 55" Q6 QLED 4K SMART TV, I don’t have 4K resolutions as an option 3840 x 2160. the max I see is 1920 x 1080. Please help how to get 4K resolutions wor…

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## [3 display system, with display 1 as desktop, display 2 extended and display 3 to mirror display 2](https://community.startech.com/t/3-display-system-with-display-1-as-desktop-display-2-extended-and-display-3-to-mirror-display-2/1783)

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**Author:** [@Phil](https://community.startech.com/u/Phil)\
**Replies:** 1\
**Last updated:** [August 20, 2025, 7:52pm UTC](https://community.startech.com/t/3-display-system-with-display-1-as-desktop-display-2-extended-and-display-3-to-mirror-display-2/1783 "2025-08-20T19:52:58Z")

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For church AV we have a Dell Optiplex 7020 (Windows 11) with the Desktop display (DP2) as Display 1, and a projector (VGA) as Display 2 extended from Display 1. \[The software, Zionworx, shows song words etc on the extend…

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## [TB3DKM2HD - Slow/No Ethernet on PC/MAC and No USB on Win 11](https://community.startech.com/t/tb3dkm2hd-slow-no-ethernet-on-pc-mac-and-no-usb-on-win-11/1772)

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**Author:** [@AndyK](https://community.startech.com/u/AndyK)\
**Replies:** 3\
**Last updated:** [August 12, 2025, 11:48am UTC](https://community.startech.com/t/tb3dkm2hd-slow-no-ethernet-on-pc-mac-and-no-usb-on-win-11/1772 "2025-08-12T11:48:40Z")

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I’ve had this dock for a while and it has been great on my M2Pro MacBook Pro with dual displays as far as the displays go, I can run two 4K panels easily. Problems start with the Ethernet interface: I notice that it doe…

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## [USB32HD4: Intermittent Freezing on Two HDMI Ports](https://community.startech.com/t/usb32hd4-intermittent-freezing-on-two-hdmi-ports/1667)

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**Author:** [@shane](https://community.startech.com/u/shane)\
**Replies:** 4\
**Last updated:** [August 11, 2025, 5:41am UTC](https://community.startech.com/t/usb32hd4-intermittent-freezing-on-two-hdmi-ports/1667 "2025-08-11T05:41:00Z")

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Hello, I’m experiencing an issue with my StarTech.com USB32HD4 4-Port USB 3.0 to HDMI Adapter. Here’s the problem: Two of the four HDMI ports randomly freeze, displaying a static image. The freezing always occurs on …

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## [Loss of video signal after standby](https://community.startech.com/t/loss-of-video-signal-after-standby/1700)

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**Author:** [@Adrien](https://community.startech.com/u/Adrien)\
**Replies:** 11\
**Last updated:** [August 7, 2025, 7:10pm UTC](https://community.startech.com/t/loss-of-video-signal-after-standby/1700 "2025-08-07T19:10:20Z")

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Hello, I have ST121HD20V boxes to connect an HDMI / RJ45 / HDMI laptop to a video projector. When I connect the computer just after powering the transmitter box, the image is transmitted to the video projector. But if I …

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