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New Blog Post! "How Using the Right USB-C Multiport Adapter Can Boost Productivity"
Hey Community Friends! We've just published a new blog post discussing our various USB-C Multiport Adapters. We focus on how selecting the right one can boost your productivity. Check it out, and don't forget to download a copy of our Multiport Adapter grid to check out the full selection of adapters. What features are…
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SV231DPUCA with a Mac Mini M1
Bonjour, Je souhaite utiliser le commutateur SV231DPUCA, (input en USB-C) avec un mac mini M1 et un mac Studio M1. RIen n'apparait sur l'écran. Le commutateur s'allume dès que je me branche, mais une fois que l'ordinateru 1 est connecté au Commutateur rien ne sepasse. Merci pour votre aide
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How do I get the Startech Thunderbolt 3 to DisplayPort adapter TB32DP14 to work?
How do I get the Startech Thunderbolt 3 to DisplayPort adapter TB32DP14 to work on Microsoft Windows 11 with a Lenovo Thinkpad? It does not see any of the 2 displayport monitors. I tried but it did not work. This adapter seems to be a USB hub and have no video capability even though it is stated to support dual…
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Why would Startech dock DK30CHHPD not work with Dell Vostro 5625 Laptop ?
Hello, we recently purchased DK30CHHPDEU docks to work with our Dell Vostro 5625 (Win11pro) laptops but we have compatibility issues. The dock devices (network, screens and charge) keep disappearing / reappearing every few seconds. We tried 3 different docks on 3 different laptops with the same results. Our laptops have…
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USB32HD2 causing power surges - can be fixed?
In each USB3 port I try on my computer the USB32HD2 causes a power surge and will not work. Is there a fix?
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Thunderbolt 3 DOCK (TB3CDK2DH) not working with updated Intel Iris Xe Graphics drivers
Hello there, I have a user with a Lenovo ThinkBook 15 G2 ITL Laptop - Type 20VE and she is using a Startech Thunderbolt 3 Dock (model: TB3CDK2DH). The Lenovo Thinkbook uses Intel Iris Xe Graphics and lately she's been having issues where she has two monitors connected via DisplayPort and HDMI to the Startech Thunderbolt 3…
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Best adapter - USB 3.1 to 3440x1440 + Ethernet
Hello there, I'm a little bit lost between all the amazing adapters that you sell. My Laptop has Intel i5-8265U CPU (So with the Intel UHD Graphics 620 GPU), so it can theoretically support a resolution of 4k@60Hz. But in fact no, because Asus equiped it with one HDMI 1.4 port so my new screen with 3440x1440px don't work…
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Best adapter question
We have an older projector that accepts VGA. I need an adapter that will convert HDMI from a laptop to VGA. The VGA cable run is 50’. I’ve seen so many possibilities on different sites and such a difference in price points it’s become somewhat confusing. From what I’ve read, Startech seems to be the company to rely on.…
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USB32HDES adapter wierdness
I've used this USB to HDMI adapter for years on the same Dell Win10Pro laptop. The Dell uses the motherboard HDMI for one monitor, and the second monitor is driven through the adapter. (Both monitors are Asus VN248H-P). In the last couple months bizarre behavior is always exhibited: The adapter must be disconnected upon…
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USB32HDES Tray Icon
Hello, I am a new USB32HDES owner, the instruction manual refers to a USB Video Adapter Icon in the Windows System Tray. I do not have one, is this a utility found on the CD that came with the adapter? Specifically I am looking for a way to enter a custom aspect ratio, typical Windows display settings don't have that…
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WOL Support
May I know how to set up WOL(Wake-On-Lan) from my HP 850 G8 through HB30C3A1GEA2?
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MST30C2HHPD dock has network and display issues.
Hi Group, I supplied a dual HDMI MST30C2HHPD dock to a customer using a HP Probook 650 Gen 8 and they are using 2 x 24" HDMI displays as well as the Laptop display. They report problems of a LAN based data base "locking" and having network delays. Also the external displays often end up with 1 or more random black black…
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120B-USBC-MULTIPORT
I am trying to get my new 120B-USBC-MULTIPORT docking station to work. It's connected to a Dell XPS 13 laptop (windows 11). I have 2x4k screens and one USB keyboard connected to the dock. Everything works well until I connect the 65W dell power supply on my laptop. Then I lose the 2 screens. Same thing if I connect the 65W…
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USB 3.1 Dual 3.5 HDD Enclosure with RAID S352BU313R
Are instructions available beyond installing the hard drives, and the DIP switch settings? Noting in the box and nothing on the WEB page. Do you talk to this device with software, if not how do you communicate with it. I am afraid to turn it on without knowing what is required. Sometimes if you start wrong you never undo…
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DK30C2DPEP not working well with ThinkBook 15 G2 ITL laptop?
Hi Startech.com community. First time poster here. I have a user having issues with a Startech USB-C & USB-A Dock Hybrid Universal Laptop Docking Station (DK30C2DPEP) connected to his ThinkBook 15 G2 ITL (20VE003KUS) laptop. The user reports that the external monitors, USB keyboard and mouse, and Ethernet will…
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Adapter for WD Scorpio Black 320GB WD3200BEKT 7200RPM 16MB SATA 2.5" Laptop Hard Disk Drive
Can anyone recommend me that which adapter should I use to read "WD Scorpio Black 320GB WD3200BEKT 7200RPM 16MB SATA 2.5" Laptop Hard Disk Drive" as an external drive. Thanks Arif
