Thunderbolt 3 DOCK (TB3CDK2DH) not working with updated Intel Iris Xe Graphics drivers
I have a user with a Lenovo ThinkBook 15 G2 ITL Laptop - Type 20VE and she is using a Startech Thunderbolt 3 Dock (model: TB3CDK2DH).
The Lenovo Thinkbook uses Intel Iris Xe Graphics and lately she's been having issues where she has two monitors connected via DisplayPort and HDMI to the Startech Thunderbolt 3 dock, which is connected to the laptop and then when the Intel Iris Xe Graphics driver updates itself, the monitors will stop displaying entirely, although when I remote in, the monitors work fine.
The laptop recently updated to Windows 10 22H2 and I ended up downgrading the Intel Iris Xe Graphics driver to version 126.96.36.19953 and then the monitors are working fine.
I believe there's some issue between the updated Intel drivers and the dock and was wondering if anyone had any suggestions or ideas on how to resolve this more effectively instead of having to downgrade the drivers every time it tries to do an update.
Thanks in advance,
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