KVM issues with Windows and Linux host

Racks, Shelves, KVMs
2

Hello @taylorjonl

We are sorry to hear that you experienced difficulty with our SV231TDPU34K. Would it be possible to provide the following information to help us determine the source of the issue?

  • What is the full make and model of the keyboard & mouse being used?
  • Have you tried a different keyboard & mouse?
  • Lastly, what USB port is the keyboard & mouse connected to? Please see the diagram below:
    • https://us.v-cdn.net/6035386/uploads/62DBD7NKUFAR/image.png
In the meantime, I would recommend performing a KVM reset. The instructions can be found [here](https://youtu.be/baLwRLs3WIg?t=49).

Thank you in advance, and we look forward to hearing from you.

Atha T