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Thunderbolt 3 DOCK (TB3CDK2DH) not working with updated Intel Iris Xe Graphics drivers
Hello there, I have a user with a Lenovo ThinkBook 15 G2 ITL Laptop - Type 20VE and she is using a Startech Thunderbolt 3 Dock (model: TB3CDK2DH). The Lenovo Thinkbook uses Intel Iris Xe Graphics and lately she's been having issues where she has two monitors connected via DisplayPort and HDMI to the Startech Thunderbolt 3…
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Software to help share single printer with multiple computers on a network
I want to share a single printer with multiple computers on a local network in the office. I need someone to suggest a software to enable me achieve this task. Thanks
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Best adapter - USB 3.1 to 3440x1440 + Ethernet
Hello there, I'm a little bit lost between all the amazing adapters that you sell. My Laptop has Intel i5-8265U CPU (So with the Intel UHD Graphics 620 GPU), so it can theoretically support a resolution of 4k@60Hz. But in fact no, because Asus equiped it with one HDMI 1.4 port so my new screen with 3440x1440px don't work…
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USB stops working after shutdown due to inactivity
The only way I have discovered so far to recover USB inputs is to disconnect all power inputs, i.e. USB connectors and the DC power adapter, slow count to 10, then reconnect everything. Does anyone know a way to prevent this, or an easier recovery method? I have tried using a mouse jiggler but even that does eventually…
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what does [Scrl Lk] + [Scrl Lk] + [Q] mean as a hotkey for SV211KDVI
do i press [Scrl Lk] and then [Scrl Lk] + [Q] together?? or type each separately? I have an SV211KDVI switch - keyboard, mouse and monitor are working as advertised, but audio out does not seem to work - I have not tried the USB hubs yet
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Best adapter question
We have an older projector that accepts VGA. I need an adapter that will convert HDMI from a laptop to VGA. The VGA cable run is 50’. I’ve seen so many possibilities on different sites and such a difference in price points it’s become somewhat confusing. From what I’ve read, Startech seems to be the company to rely on.…
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USB32HDES adapter wierdness
I've used this USB to HDMI adapter for years on the same Dell Win10Pro laptop. The Dell uses the motherboard HDMI for one monitor, and the second monitor is driven through the adapter. (Both monitors are Asus VN248H-P). In the last couple months bizarre behavior is always exhibited: The adapter must be disconnected upon…
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Multi-level 5u Rack shelf
I don't know if this is a new idea or is there is more need other than myself however, it's been annoying that I wasted so many R-U space due to small devices. It would be great if a shelf such as this could be made so we don't have devices stack up on top of each other :)
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USB32HDES Tray Icon
Hello, I am a new USB32HDES owner, the instruction manual refers to a USB Video Adapter Icon in the Windows System Tray. I do not have one, is this a utility found on the CD that came with the adapter? Specifically I am looking for a way to enter a custom aspect ratio, typical Windows display settings don't have that…
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βeta/Field Tester - offering services
Hello, I am a βeta/Field Tester for a few companies - I would love to help StarTech - who do I reach as the best contact? BTW just off the 'Choosing the Right Cables for Performance in Ultra HD Environments' Zoom call - good stuff
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(Bring back) Rotating/360 degree USB cables.
Some on the market now that allow full rotation/bending which would be a fantastic feature on our cables. Avoids bending and may help avoid breaking when pulled accidentally. I have an example picture/link - feel free to reach out if this is something worth considering.
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dock with dual USB-C
Idea from a tech support training today: dock with dual USB-C to exceed 100W charge. Example: Dell Performance Dock – WD19DCS | Dell USA
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USB connector on SAT32MSAT257
Hello, I have the StarTech's SAT32MSAT257 mSATA SSD to 2.5in SATA Adapter Converter, which works quite well as advertised. Just recently, however, I've discovered that there is a footprint, right next to the SATA connector, labeled USB! Does this mean this adapter can also work as mSATA to USB adapter? Does this require…
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No USB 3.0 detected!
Hi, I recently bought a PEXUSB3S44V PCIe X4 Card and I can’t get it to work on my computer. Well it does work but when i connect the USB 3.0 devices (Elgato Facecam & Elgato HD60X) it says that my devices are conected to USB 2.0. The reason why i bought the card was to have dedicated USB 3.0 ports for my streaming devices,…
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Distinctive Ring
Is it possible to set the Startech Fax Modem to answer on a distinctive ring (I'm using Windows Fax and Scan software). I can set my second telephone line for ring-ring (Short Rings) or ring-ring (Long Rings), but don't know how to set the fax modem to recognize the distinctive rings. I now have it set to wait for the…
