Why am I receiving an error when I try to install USB serial adapter drivers in 64 bit Windows? - StarTech.com IT Pro Community
<main> <article class="userContent"> <h2 data-id="windows-10">Windows 10</h2><p>You may need to disable Driver Signature Enforcement in Windows 10 to use some driver installation packages. When you disable this feature, you can install unsigned driver packages on your computer.</p><p><strong>Note:</strong> Before you continue, save any open documents and close all of your programs. You will need to restart your computer to disable Driver Signature Enforcement.</p><p>To disable Driver Signature Enforcement, complete the following:</p><ol><li>Click the <strong>Windows</strong> icon in the taskbar.</li><li>Click <strong>Power</strong>.</li><li>Press and hold the <strong>Shift</strong> key and click <strong>Restart</strong>.</li></ol><p>After your computer finishes restarting, complete the following:</p><ol><li>Click <strong>Troubleshoot </strong>> <strong>Advanced Options </strong>> <strong>Startup Settings </strong>> <strong>Restart</strong>.</li><li>Press <strong>7</strong>. </li></ol><p>When your computer finishes restarting, Driver Signature Enforcement will be disabled and you can install the drivers.</p><p><strong>Note: </strong>When you restart your computer after you install your drivers, driver signature enforcement will be enabled again. This does not prevent your newly installed drivers from working, but does prevent any other unsigned drivers from being installed until driver signature enforcement is disabled.</p><p><br></p><p><br></p><h2 data-id="windows-8">Windows 8</h2><p>Some driver installation packages may require you to disable driver signature enforcement in Windows 8, which will allow unsigned driver packages to be installed on your system.</p><p><strong>Note:</strong> Before you continue, save any open documents and close all open programs.</p><p>To disable driver signature enforcement, complete the following:</p><ol><li>Press the <strong>Windows </strong>key + <strong>C</strong>.</li><li>Click <strong>Settings </strong>><strong> Change PC Settings</strong>.</li><li>In the left pane, click <strong>General</strong>.</li><li>In the right pane, under <strong>Advanced startup</strong>, click <strong>Restart now</strong>.</li></ol><p>When your system finishes restarting, complete the following:</p><ol><li>Click <strong>Troubleshoot </strong>><strong> Advanced options </strong>><strong> Startup Settings </strong>><strong> Restart</strong>.</li><li>Press <strong>7</strong>.</li></ol><p>When your computer restarts, driver signature enforcement will be disabled and you can install your drivers.</p><p><strong>Note:</strong> When you restart your computer after you install your drivers, driver signature enforcement will be enabled again. This does not prevent your newly installed drivers from working, but does prevent any other unsigned drivers from being installed until driver signature enforcement is disabled.</p><p><br></p><p><br></p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line">This FAQ applies to these products: <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Ficusb2321284" rel="nofollow noreferrer ugc">ICUSB2321284</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Ficusb23216f" rel="nofollow noreferrer ugc">ICUSB23216F</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Ficusb23216fd" rel="nofollow noreferrer ugc">ICUSB23216FD</a> <a 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