Why is my USB-C device defaulting to USB 2.0 speeds? - StarTech.com IT Pro Community
<main> <article class="userContent"> <p>Some USB-C controller cards do not support the reversibility of the USB-C connector, which means that some cable and host controller combinations only receive USB 3.1 speeds in one orientation. To determine if this is the cause of your issue, unplug your USB-C cable and flip the cable upside down and plug it back into the USB controller card.</p><p>Although USB-C supports transfer speeds up to 10 Gbps, all of the devices in your setup must support USB 3.1 Gen 2 (10 Gbps) in order to transfer data at that speed. The maximum data transfer speed you will experience is the fastest transfer speed that the slowest device in your setup supports. </p><p><br></p><p><br></p><p><br></p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line">This FAQ applies to these products:</p><p class="blockquote-line"><a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fpexusb311a1c" rel="nofollow noreferrer ugc">PEXUSB311A1C</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fpexusb311ac2" rel="nofollow noreferrer ugc">PEXUSB311AC2</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fpexusb311ei" rel="nofollow noreferrer ugc">PEXUSB311EI</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fpexusb312c" rel="nofollow noreferrer ugc">PEXUSB312C</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fpexusb312c2" rel="nofollow noreferrer ugc">PEXUSB312C2</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcables%2Fusb31cc1m" rel="nofollow noreferrer ugc">USB31CC1M</a></p></div></div> </article> </main>