How do I fix performance issues with Windows applications on a USB video adapter? - StarTech.com IT Pro Community
<main> <article class="userContent"> <p>If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted. </p><div class="js-embed embedResponsive" data-embedjson="{"height":113,"width":200,"photoUrl":"https:\/\/i.ytimg.com\/vi\/xcfRQr9rDJE\/hqdefault.jpg","videoID":"xcfRQr9rDJE","showRelated":false,"start":0,"url":"https:\/\/www.youtube.com\/watch?v=xcfRQr9rDJE","embedType":"youtube","name":"How to Improve Performance - USB Video Adapters | StarTech.com","frameSrc":"https:\/\/www.youtube.com\/embed\/xcfRQr9rDJE?feature=oembed&autoplay=1"}"> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DxcfRQr9rDJE" rel="nofollow noreferrer ugc"> https://www.youtube.com/watch?v=xcfRQr9rDJE </a> </div><p><br></p><p>To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.</p><p><strong>Chromium-Based Microsoft Edge:</strong></p><ol><li> Click the <strong>Options</strong> icon (it has three dots on it).</li><li>Click <strong>Settings</strong>.</li><li>Click<strong> System</strong>.</li><li>Uncheck <strong>Use hardware acceleration when available</strong>.</li></ol><p><strong>Internet Explorer 9 and later</strong></p><ol><li>Click the <strong>Start </strong>button.</li><li>Open <strong>Control Panel</strong>.</li><li>Click <strong>Network and Internet</strong>.</li><li>Click <strong>Internet Options</strong>.</li><li>Click the <strong>Advanced </strong>tab.</li><li>Browse to the <strong>Accelerated graphics </strong>screen.</li><li>Select the <strong>Use software rendering instead of GPU rendering </strong>check box.</li><li>Click <strong>Apply</strong>.</li><li>Restart your computer.</li></ol><p><strong>Mozilla Firefox</strong></p><ol><li>Open Firefox.</li><li>Press the <strong>Alt </strong>key.</li><li>Click <strong>Tools</strong> <strong>and Options</strong>.</li><li>Click the <strong>Advanced </strong>icon.</li><li>Click the <strong>General </strong>tab.</li><li>Under <strong>Browsing</strong>, clear the <strong>Use hardware acceleration when available </strong>check box.</li><li>Click the <strong>OK </strong>button.</li><li>Restart your web browser.</li></ol><p><strong>Google Chrome</strong></p><ol><li>Open Google Chrome.</li><li>Click the <strong>Options </strong>icon (it has three horizontal lines on it).</li><li>Click <strong>Settings</strong>.</li><li>Click <strong>Show advanced settings</strong>.</li><li>Scroll to the bottom of the screen and clear the <strong>Use hardware acceleration when available </strong>check box.</li><li>Restart your web browser.</li></ol><p><strong>Microsoft Office 2013 / 2010</strong></p><ol><li>Open any program in Microsoft Office (for example, Microsoft Word).</li><li>Click the <strong>File </strong>tab.</li><li>In the menu on the left side of the screen, click <strong>Options</strong>.</li><li>Click <strong>Advanced</strong>.</li><li>Under <strong>Display</strong>, select the <strong>Disable hardware graphics acceleration </strong>check box.</li><li>Close and restart all of the Microsoft Office programs that you had open.</li></ol><p><strong>Windows 10 / 8</strong></p><ol><li>Press the <strong>Windows </strong>key +<strong>X</strong>.</li><li>Click <strong>Control Panel</strong>.</li><li>Click <strong>Personalization</strong>.</li><li>Select a high-contrast theme.</li></ol><p><strong>Windows 7 / Vista</strong></p><ol><li>Click the <strong>Start </strong>button.</li><li>Click <strong>Control Panel</strong>.</li><li>Click <strong>Personalization</strong>.</li><li>Select a non-Aero theme. Ideally, you should select a basic and high-contrast theme.</li></ol><p><strong>Windows XP</strong></p><ol><li>Click the <strong>Start </strong>button.</li><li>Open the <strong>Control Panel</strong>.</li><li>Select <strong>Display</strong>.</li><li>Click the <strong>Settings </strong>tab.</li><li>Click <strong>Advanced</strong>.</li><li>Click the <strong>Troubleshooting </strong>tab.</li><li>Move the <strong>Hardware Acceleration </strong>slider to <strong>None</strong>.</li><li>Restart your computer.</li></ol><p><br></p><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line">This FAQ applies to these products: <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb2dvie3" rel="nofollow noreferrer ugc">USB2DVIE3</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb2dvimm6" rel="nofollow noreferrer ugc">USB2DVIMM6</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb2dvipro2" rel="nofollow noreferrer ugc">USB2DVIPRO2</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb2vgae2" rel="nofollow noreferrer ugc">USB2VGAE2</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb2vgae3" rel="nofollow noreferrer ugc">USB2VGAE3</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb2vgapro2" rel="nofollow noreferrer ugc">USB2VGAPRO2</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb32dp24k60" rel="nofollow noreferrer ugc">USB32DP24K60</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb32dp4k" rel="nofollow noreferrer ugc">USB32DP4K</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb32dpes2" rel="nofollow noreferrer ugc">USB32DPES2</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb32dppro" rel="nofollow noreferrer ugc">USB32DPPRO</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb32dvieh" rel="nofollow noreferrer ugc">USB32DVIEH</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb32dvipro" rel="nofollow noreferrer ugc">USB32DVIPRO</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb32hd2" rel="nofollow noreferrer ugc">USB32HD2</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb32hd4k" rel="nofollow noreferrer ugc">USB32HD4K</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb32hddvii" rel="nofollow noreferrer ugc">USB32HDDVII</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb32hdeh" rel="nofollow noreferrer ugc">USB32HDEH</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb32hdes" rel="nofollow noreferrer ugc">USB32HDES</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb32hdpro" rel="nofollow noreferrer ugc">USB32HDPRO</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb32hdvga" rel="nofollow noreferrer ugc">USB32HDVGA</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb32vgaeh" rel="nofollow noreferrer ugc">USB32VGAEH</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb32vgaes" rel="nofollow noreferrer ugc">USB32VGAES</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb32vgapro" rel="nofollow noreferrer ugc">USB32VGAPRO</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusb32vgav" rel="nofollow noreferrer ugc">USB32VGAV</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Faudio-video-products%2Fusbc2hd4" rel="nofollow noreferrer ugc">USBC2HD4</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fbnddkt30cahv" rel="nofollow noreferrer ugc">BNDDKT30CAHV</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fdk30a2dh" rel="nofollow noreferrer ugc">DK30A2DH</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fdk30a2dhu" rel="nofollow noreferrer ugc">DK30A2DHU</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fdk30add" rel="nofollow noreferrer ugc">DK30ADD</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fdk30bacdd" rel="nofollow noreferrer ugc">DK30BACDD</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fdk30c2dpep" rel="nofollow noreferrer ugc">DK30C2DPEP</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fdk30c2dppd" rel="nofollow noreferrer ugc">DK30C2DPPD</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fdk30ch2dep" rel="nofollow noreferrer ugc">DK30CH2DEP</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fdk30ch2dppd" rel="nofollow noreferrer ugc">DK30CH2DPPD</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fdk30chddppd" rel="nofollow noreferrer ugc">DK30CHDDPPD</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fdk30chhpd" rel="nofollow noreferrer ugc">DK30CHHPD</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fdk31c3hdpd" rel="nofollow noreferrer ugc">DK31C3HDPD</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fusb3ddockft" rel="nofollow noreferrer ugc">USB3DDOCKFT</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fusb3dockh2dp" rel="nofollow noreferrer ugc">USB3DOCKH2DP</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fusb3dockhdpc" rel="nofollow noreferrer ugc">USB3DOCKHDPC</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fusb3sdockd" rel="nofollow noreferrer ugc">USB3SDOCKD</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fusb3sdockdd" rel="nofollow noreferrer ugc">USB3SDOCKDD</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fusb3sdockhd" rel="nofollow noreferrer ugc">USB3SDOCKHD</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fusb3sdockhdv" rel="nofollow noreferrer ugc">USB3SDOCKHDV</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fusb3smdock4k" rel="nofollow noreferrer ugc">USB3SMDOCK4K</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fusb3vdock4dp" rel="nofollow noreferrer ugc">USB3VDOCK4DP</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fusb3vdockd" rel="nofollow noreferrer ugc">USB3VDOCKD</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fusb3vdockh" rel="nofollow noreferrer ugc">USB3VDOCKH</a> <a href="https://community.startech.com/home/leaving?allowTrusted=1&target=https%3A%2F%2Fwww.startech.com%2Fen-us%2Fcards-adapters%2Fusba2dpgb" rel="nofollow noreferrer ugc">USBA2DPGB</a> 116N-USBC-DOCK 102B-USBC-MULTIPORT 107B-USB-HDMI</p></div></div> </article> </main>
