# Latest **URL:** https://community.startech.com/latest.md?status=In+Progress-status [Latest](https://community.startech.com/latest.md) · [Categories](https://community.startech.com/categories.md) · [Tags](https://community.startech.com/tags.md) --- ## [Welcome to The IT Pro StarTech.com Community! 👋](https://community.startech.com/t/welcome-to-the-it-pro-startech-com-community/5)
**Author:** [@system](https://community.startech.com/u/system)\ **Replies:** 2\ **Last updated:** [September 29, 2025, 6:30pm UTC](https://community.startech.com/t/welcome-to-the-it-pro-startech-com-community/5 "2025-09-29T18:30:54Z")
We are so glad you joined us. The IT Pro StarTech.com Community A place to ask questions about StarTech.com products, talk to experts, and keep up-to-date on technology trends Here are some things you can do to get s… --- ## [JMicron bridge firmware compatibility with Apple Silicon chips?](https://community.startech.com/t/jmicron-bridge-firmware-compatibility-with-apple-silicon-chips/1935)
**Author:** [@soltonomundo](https://community.startech.com/u/soltonomundo)\ **Replies:** 5\ **Last updated:** [November 12, 2026, 9:44am UTC](https://community.startech.com/t/jmicron-bridge-firmware-compatibility-with-apple-silicon-chips/1935 "2026-11-12T09:44:49Z")
I’m having issues with a brand new SDOC2U33EB. Hoping to simply plug and play, but from the very start the USB device enumerates correctly but attached disks fail to appear. Bridge is being detected but not exposing a b… --- ## [Media Converter Goes Offline](https://community.startech.com/t/media-converter-goes-offline/2021)
**Author:** [@DZJ6](https://community.startech.com/u/DZJ6)\ **Replies:** 1\ **Last updated:** [November 10, 2026, 10:05pm UTC](https://community.startech.com/t/media-converter-goes-offline/2021 "2026-11-10T22:05:28Z")
Hi, we purchased some MCM1110MMLC Gigabit Ethernet Fiber Media Converters, and the computer will get an IP address, but then a second or two later, the media converter loses network connectivity. I’ve tried multiple MC’… --- ## [Sony camcorder Firewire controller for Windows 11](https://community.startech.com/t/sony-camcorder-firewire-controller-for-windows-11/1983)
**Author:** [@AndyKHayward](https://community.startech.com/u/AndyKHayward)\ **Replies:** 8\ **Last updated:** [November 7, 2026, 10:01am UTC](https://community.startech.com/t/sony-camcorder-firewire-controller-for-windows-11/1983 "2026-11-07T10:01:09Z")
Hi, I am trying to copy some films from an old Sony Digital Camcorder. The protocol is a firewire cable but I now have a Windows 11 desktop and no firewire port. What can you recommend? Needs to be simple to install … --- ## [Fan of the TB31PCIEX16?](https://community.startech.com/t/fan-of-the-tb31pciex16/2014)
**Author:** [@PMaff](https://community.startech.com/u/PMaff)\ **Replies:** 3\ **Last updated:** [October 29, 2026, 3:59pm UTC](https://community.startech.com/t/fan-of-the-tb31pciex16/2014 "2026-10-29T15:59:01Z")
I am using the TB31PCIEX16 under Ubuntu 24.04 with a fire wire card from StarTech. All works fine. Only the fan of the case is quite disturbing. What are the technical specifications of this fan so that I can replace i… --- ## [Lost a port ethernet on a ST10GPEXNDPI card after an upgrade](https://community.startech.com/t/lost-a-port-ethernet-on-a-st10gpexndpi-card-after-an-upgrade/2003)
**Author:** [@cwiertel](https://community.startech.com/u/cwiertel)\ **Replies:** 4\ **Last updated:** [October 28, 2026, 4:31pm UTC](https://community.startech.com/t/lost-a-port-ethernet-on-a-st10gpexndpi-card-after-an-upgrade/2003 "2026-10-28T16:31:04Z")
To connect my four cameras via 10G Ethernet, I purchased two ST10GPEXNDPI Ethernet cards. As the transfer speed was unsatisfactory, I updated the driver and firmware provided by Intel. Since the update, only one port on … --- ## [Parallel PCIe Card PEX1P2 – Direct I/O Access on Windows 11 for EEG Triggers](https://community.startech.com/t/parallel-pcie-card-pex1p2-direct-i-o-access-on-windows-11-for-eeg-triggers/2016)
**Author:** [@RYR](https://community.startech.com/u/RYR)\ **Replies:** 1\ **Last updated:** [October 28, 2026, 3:14pm UTC](https://community.startech.com/t/parallel-pcie-card-pex1p2-direct-i-o-access-on-windows-11-for-eeg-triggers/2016 "2026-10-28T15:14:25Z")
Hello, I’m considering purchasing the PEX1P2 to send event triggers from PsychoPy to a Brain Vision AUX ExG system using Windows 11 (64-bit). Before purchasing, I would like to confirm: Can I identify the card’s I/O… --- ## [Display port doesn't work on tb31pciex16](https://community.startech.com/t/display-port-doesnt-work-on-tb31pciex16/1986)
**Author:** [@andry2544](https://community.startech.com/u/andry2544)\ **Replies:** 2\ **Last updated:** [October 28, 2026, 3:05pm UTC](https://community.startech.com/t/display-port-doesnt-work-on-tb31pciex16/1986 "2026-10-28T15:05:03Z")
Hello, I’m having trouble connecting the TB31PCIEX16 to my laptop. Specifically, the display port on the display rack isn’t working. The other ports (two Thunderbolt ports) work, and they transmit a video signal to the m… --- ## [No Signal with USB-C Monitor on HB31C3A1CDPPD3 and DP-Alt handset](https://community.startech.com/t/no-signal-with-usb-c-monitor-on-hb31c3a1cdppd3-and-dp-alt-handset/1988)
**Author:** [@FPDesktop32](https://community.startech.com/u/FPDesktop32)\ **Replies:** 6\ **Last updated:** [October 6, 2026, 12:02pm UTC](https://community.startech.com/t/no-signal-with-usb-c-monitor-on-hb31c3a1cdppd3-and-dp-alt-handset/1988 "2026-10-06T12:02:46Z")
Dear StarTech experts, connecting a FP5 handset with DP-Alt support to HB31C3A1CDPPD3 (HB31) and from there by USB-C cable to a 3K USB-C monitor gives here a “No Signal” on the screen. However both, the monitor and the H… --- ## [S352BU33RER problem with macos and m2 silicon!](https://community.startech.com/t/s352bu33rer-problem-with-macos-and-m2-silicon/2011)
**Author:** [@Alessio](https://community.startech.com/u/Alessio)\ **Replies:** 1\ **Last updated:** [October 5, 2026, 9:03pm UTC](https://community.startech.com/t/s352bu33rer-problem-with-macos-and-m2-silicon/2011 "2026-10-05T21:03:06Z")
My S352BU33RER is connected directly to a USB-A port on a Mac Studio M2 Max running macOS 26.6.2. After powering the enclosure off and back on, it appears as “JMS56x” in the USB device tree in System Information, but the… --- ## [132UE-TB4USB4DOCK – External displays go black 3 seconds after wake on MacBook Pro M1 Pro](https://community.startech.com/t/132ue-tb4usb4dock-external-displays-go-black-3-seconds-after-wake-on-macbook-pro-m1-pro/2009)
**Author:** [@drego85](https://community.startech.com/u/drego85)\ **Replies:** 3\ **Last updated:** [October 5, 2026, 3:09pm UTC](https://community.startech.com/t/132ue-tb4usb4dock-external-displays-go-black-3-seconds-after-wake-on-macbook-pro-m1-pro/2009 "2026-10-05T15:09:23Z")
Hi, I am experiencing a reproducible display issue with a StarTech 132UE-TB4USB4DOCK connected to a MacBook Pro with Apple M1 Pro. The dock works normally during regular use. The problem occurs after the displays have … --- ## [Nvme to sata adapter](https://community.startech.com/t/nvme-to-sata-adapter/1999)
**Author:** [@grille12](https://community.startech.com/u/grille12)\ **Replies:** 1\ **Last updated:** [September 28, 2026, 1:52pm UTC](https://community.startech.com/t/nvme-to-sata-adapter/1999 "2026-09-28T13:52:33Z")
Hello, it might be a subject already discussed in these chats. Is there a nvme to sata adapter the same format as this one below? https://www.startech.com/fr-fr/lecteur-de-disque-dur/1m25-u3-m2-adapter Thanks --- ## [4P6G-PCIE-SATA-CARD giving a Secure Boot violation warning after a BIOS update](https://community.startech.com/t/4p6g-pcie-sata-card-giving-a-secure-boot-violation-warning-after-a-bios-update/1989)
**Author:** [@LunarMaple50](https://community.startech.com/u/LunarMaple50)\ **Replies:** 5\ **Last updated:** [September 25, 2026, 1:25pm UTC](https://community.startech.com/t/4p6g-pcie-sata-card-giving-a-secure-boot-violation-warning-after-a-bios-update/1989 "2026-09-25T13:25:29Z")
I recently updated the BIOS for my Asus ROG STRIX Z790-F GAMING WIFI to the latest 3202 version after realising I never updated it previously for years (link to Bios downloads). It went fine updating but afterwards, I’m … --- ## [Updated firmware for 133DISPLAYPORTHDMI21?](https://community.startech.com/t/updated-firmware-for-133displayporthdmi21/1990)
**Author:** [@Reabstraction](https://community.startech.com/u/Reabstraction)\ **Replies:** 2\ **Last updated:** [September 21, 2026, 2:09pm UTC](https://community.startech.com/t/updated-firmware-for-133displayporthdmi21/1990 "2026-09-21T14:09:34Z")
I am trying to get updated firmware for the 133DISPLAYPORTHDMI21 cable Based on debugging I’ve done, that cable advertises itself as product ID 0xD100 (“\*\_fw\_DP\_Fullink”) Whilst Cable matters products (for reference, s… --- ## [USB32HD4 started crashing with 4 monitors, worked for years](https://community.startech.com/t/usb32hd4-started-crashing-with-4-monitors-worked-for-years/1987)
**Author:** [@old\_man](https://community.startech.com/u/old_man)\ **Replies:** 1\ **Last updated:** [September 21, 2026, 1:23pm UTC](https://community.startech.com/t/usb32hd4-started-crashing-with-4-monitors-worked-for-years/1987 "2026-09-21T13:23:45Z")
My USB32HD4 quad adapter started malfunctioning. need assistance with a repeatable failure of my StarTech quad-HDMI USB adapter on a Dell Precision 7560 running Windows 11 25H2, build 26200.9457. Three external monitors… --- ## [USB Peripherals Not Working](https://community.startech.com/t/usb-peripherals-not-working/1632)
**Author:** [@NullVessel](https://community.startech.com/u/NullVessel)\ **Replies:** 8\ **Last updated:** [September 11, 2026, 3:55pm UTC](https://community.startech.com/t/usb-peripherals-not-working/1632 "2026-09-11T15:55:27Z")
Whenever I switch to my MBP, the peripherals connected to my dock stop working. This just started happening last night, and I didn’t update MacOS last night. I have used DisplayLink Cleaner to uninstall and then reinstal… --- ## [Video Quality Issues on ST12MHDLAN4K using direct connection](https://community.startech.com/t/video-quality-issues-on-st12mhdlan4k-using-direct-connection/1942)
**Author:** [@Jvalley](https://community.startech.com/u/Jvalley)\ **Replies:** 2\ **Last updated:** [September 2, 2026, 2:56pm UTC](https://community.startech.com/t/video-quality-issues-on-st12mhdlan4k-using-direct-connection/1942 "2026-09-02T14:56:31Z")
I am setting up a test using a laptop with the ST12MHDLAN4K HDMI over IP extender. I am getting a signal and the laptop is correctly detecting the monitor as an additional screen. However the video quality is very scramb… --- ## [USB56KEMH2 does not decode Brazilian DTMF Caller ID](https://community.startech.com/t/usb56kemh2-does-not-decode-brazilian-dtmf-caller-id/1978)
**Author:** [@Lambde](https://community.startech.com/u/Lambde)\ **Replies:** 3\ **Last updated:** [August 26, 2026, 6:43pm UTC](https://community.startech.com/t/usb56kemh2-does-not-decode-brazilian-dtmf-caller-id/1978 "2026-08-26T18:43:38Z")
I am troubleshooting Caller ID on a USB56KEMH2 connected directly to the analog FXS port of a ZTE K12. Caller ID works correctly on an Intelbras TS2512 phone on the same line, including Brazilian DTMF category handling, … --- ## [No screen with Windows Surface 10 and Startech CD-DD46-UA2-CBL-KVM](https://community.startech.com/t/no-screen-with-windows-surface-10-and-startech-cd-dd46-ua2-cbl-kvm/1982)
**Author:** [@LowRider](https://community.startech.com/u/LowRider)\ **Replies:** 2\ **Last updated:** [August 25, 2026, 9:40am UTC](https://community.startech.com/t/no-screen-with-windows-surface-10-and-startech-cd-dd46-ua2-cbl-kvm/1982 "2026-08-25T09:40:53Z")
Hi all, When i connect my Windows Surface 10 to my docking station Windows Surface dock 2 which is connected to the Startech CD-DD46-UA2-CBL-KVM my Surface 10 doesn’t recognize the 2 monitors connected to the KVM. When … --- ## [Ih2006-kvm-extender](https://community.startech.com/t/ih2006-kvm-extender/1972)
**Author:** [@vdssystems](https://community.startech.com/u/vdssystems)\ **Replies:** 3\ **Last updated:** [August 19, 2026, 6:37pm UTC](https://community.startech.com/t/ih2006-kvm-extender/1972 "2026-08-19T18:37:53Z")
Hello i have a IH2006-KVM-EXTENDER on the network . it works but the screen is sometimes hanging and disrupted image. it passes through some cisco switches CS1300 and CBS series. how can i getthis solved so the custome… --- ## [PEXUSB312C3 IN wIN11Pro PC only registers as USB2.0](https://community.startech.com/t/pexusb312c3-in-win11pro-pc-only-registers-as-usb2-0/1980)
**Author:** [@matthew.petersen](https://community.startech.com/u/matthew.petersen)\ **Replies:** 4\ **Last updated:** [August 14, 2026, 1:08pm UTC](https://community.startech.com/t/pexusb312c3-in-win11pro-pc-only-registers-as-usb2-0/1980 "2026-08-14T13:08:18Z")
I have a W11 PC into which I have just installed the USB-C port PCIE card. When connecting to a Quest3 headset, I get a warning that the port is only running at USB2. I have tried flipping the cable at both ends, and c… --- ## [USB-C Dock Detects My Printer, but Windows Won't Print](https://community.startech.com/t/usb-c-dock-detects-my-printer-but-windows-wont-print/1957)
**Author:** [@Zachary\_Hickson](https://community.startech.com/u/Zachary_Hickson)\ **Replies:** 2\ **Last updated:** [August 7, 2026, 2:41pm UTC](https://community.startech.com/t/usb-c-dock-detects-my-printer-but-windows-wont-print/1957 "2026-08-07T14:41:13Z")
Hi everyone, I’m using a StarTech USB-C docking station with my Windows 11 laptop. My USB printer is detected correctly through the dock, and Windows shows it as ready, but every print job stays in the queue and never r… --- ## [P2CDD143 HID ports not working](https://community.startech.com/t/p2cdd143-hid-ports-not-working/1956)
**Author:** [@Forrest\_Force](https://community.startech.com/u/Forrest_Force)\ **Replies:** 7\ **Last updated:** [August 4, 2026, 2:33pm UTC](https://community.startech.com/t/p2cdd143-hid-ports-not-working/1956 "2026-08-04T14:33:39Z")
Hi, i got myself a P2CDD143 and have some issues with the 4 HID ports. None of them seems to be working at all. Any HID I connect stays dead. I tried a Razer Naga V2 USB-Dongle, a Huntsman TKL keyboard and a Sennheise… --- ## [My 7.1 USB EXTERNAL sound card with SPDIF does not work](https://community.startech.com/t/my-7-1-usb-external-sound-card-with-spdif-does-not-work/1951)
**Author:** [@00945041](https://community.startech.com/u/00945041)\ **Replies:** 1\ **Last updated:** [July 27, 2026, 5:08pm UTC](https://community.startech.com/t/my-7-1-usb-external-sound-card-with-spdif-does-not-work/1951 "2026-07-27T17:08:57Z")
Hi there. I have no sound output coming from my device ICUSBAUDIO7D when connected to my speakers via the SPDIF out connection. The SPDIF output option is greyed out and not selectable in the Cmedia platform software. T… --- ## [Printer Error when printing](https://community.startech.com/t/printer-error-when-printing/1675)
**Author:** [@tspangl](https://community.startech.com/u/tspangl)\ **Replies:** 7\ **Last updated:** [July 27, 2026, 12:06pm UTC](https://community.startech.com/t/printer-error-when-printing/1675 "2026-07-27T12:06:20Z")
Just setup the PM1115UW network print server, it’s detecting the printer and receives print jobs. The printer appears to receive the print job but the error light flashes, nothing prints. I followed the advanced setup i… --- ## [6P6G-PCIE-SATA-CARD Installed in HP8100 Mini Tower, locks up at HP BIOS screen](https://community.startech.com/t/6p6g-pcie-sata-card-installed-in-hp8100-mini-tower-locks-up-at-hp-bios-screen/1946)
**Author:** [@OBF](https://community.startech.com/u/OBF)\ **Replies:** 1\ **Last updated:** [July 22, 2026, 9:07pm UTC](https://community.startech.com/t/6p6g-pcie-sata-card-installed-in-hp8100-mini-tower-locks-up-at-hp-bios-screen/1946 "2026-07-22T21:07:18Z")
I am helping a friend restore an old HP computer the, HP Compaq 8100 Elite Convertible Minitower, RUNNING WINDOWS 7, with 1.13 BIOS, product number QM046US#ABA, motherboard 531990-001. I installed the StarTech 6P6G-PC… --- ## [Print server for EE Smart Hub Plus](https://community.startech.com/t/print-server-for-ee-smart-hub-plus/1938)
**Author:** [@rogerackroyd](https://community.startech.com/u/rogerackroyd)\ **Replies:** 1\ **Last updated:** [June 30, 2026, 7:37pm UTC](https://community.startech.com/t/print-server-for-ee-smart-hub-plus/1938 "2026-06-30T19:37:38Z")
Recently forced to switch to EE. New EE Smart Hub Plus recognises my old D-Link USB print server, but doesn’t communicate through it. Considering buying a StarTech PM1115U2; can anyone confirm that it is fully compatible… --- ## [Multiple Partitions](https://community.startech.com/t/multiple-partitions/1937)
**Author:** [@ssnguy](https://community.startech.com/u/ssnguy)\ **Replies:** 1\ **Last updated:** [June 16, 2026, 3:32pm UTC](https://community.startech.com/t/multiple-partitions/1937 "2026-06-16T15:32:03Z")
Can the SDOCK2U33RE be used to copy a HD with Multiple partions to a new HD? --- ## [StarTech ICUSB234858I - 4 of 8 ports randomly USB-disconnect/reconnect (same chip group every time)](https://community.startech.com/t/startech-icusb234858i-4-of-8-ports-randomly-usb-disconnect-reconnect-same-chip-group-every-time/1936)
**Author:** [@stevepinto](https://community.startech.com/u/stevepinto)\ **Replies:** 1\ **Last updated:** [June 15, 2026, 4:55pm UTC](https://community.startech.com/t/startech-icusb234858i-4-of-8-ports-randomly-usb-disconnect-reconnect-same-chip-group-every-time/1936 "2026-06-15T16:55:20Z")
Hi all, I’m dealing with a strange intermittent issue on a StarTech ICUSB234858I (8-port USB-to-serial, externally powered) on Windows 11, used in an industrial setup with 5 serial devices connected (RS232/RS485/RS422 m… --- ## [Mouse roaming with multiple monitors](https://community.startech.com/t/mouse-roaming-with-multiple-monitors/1930)
**Author:** [@bsantanu](https://community.startech.com/u/bsantanu)\ **Replies:** 4\ **Last updated:** [June 9, 2026, 6:25pm UTC](https://community.startech.com/t/mouse-roaming-with-multiple-monitors/1930 "2026-06-09T18:25:19Z")
I have an enterprise PC with 3 monitors and a laptop that I have physically placed to the left of my desktop monitors. My physical arrange is as follows Laptop – M1 – M2 – M3 M1-M3 are connected to my enterprise deskt… [Next page](https://community.startech.com/latest.md?page=1&status=In+Progress-status)