# Can not get sound from head phone slot on model ICUSBAUDIO7D
**URL:** https://community.startech.com/t/can-not-get-sound-from-head-phone-slot-on-model-icusbaudio7d/708
**Category:** Cards, Drive Accessories, Tools
**Created:** [April 23, 2023, 1:48pm UTC](https://community.startech.com/t/can-not-get-sound-from-head-phone-slot-on-model-icusbaudio7d/708 "2023-04-23T13:48:49Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Apache060](https://community.startech.com/u/Apache060)
#### Post date: [April 23, 2023, 1:48pm UTC](https://community.startech.com/t/can-not-get-sound-from-head-phone-slot-on-model-icusbaudio7d/708/1 "2023-04-23T13:48:49Z")
Hello,
I have the following issue with model ICUSBAUDIO7D plug headphone lead into the head phone slot on the device and no sound comes from the speakers, I have download the driver from the startech webpage and have installed the device on windows 10 22H2.
Any help to fix this issue would be great.
Thank you.
---
### Author:  [@EmmanuelB](https://community.startech.com/u/EmmanuelB)
#### Post date: [April 24, 2023, 12:48pm UTC](https://community.startech.com/t/can-not-get-sound-from-head-phone-slot-on-model-icusbaudio7d/708/2 "2023-04-24T12:48:18Z")
Hello Apache060 and thank you for your interest in our Community.
By default, the [ICUSBAUDIO7D](https://www.startech.com/ICUSBAUDIO7D) will output through the front speaker ports. To change it to “Headphones”, simply double-click on the “Xear Audio Center” icon in your notification area (bottom-right next to the clock) to bring up the Xear Audio Center.
Once in Xear Audio Center, simply right-click on the “Speakers” icon (left side), select “Speaker Settings” and then from the list on the right, change “Speaker” to “HeadPhone”. This will now allow the headphone jack to output the sound as well.
I hope this helps! Please do feel free to contact us back again should there be anything else we could do to help.
Emmanuel
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### Author:  [@Apache060](https://community.startech.com/u/Apache060)
#### Post date: [April 27, 2023, 11:21am UTC](https://community.startech.com/t/can-not-get-sound-from-head-phone-slot-on-model-icusbaudio7d/708/3 "2023-04-27T11:21:27Z")
Hello Emmanuel,
I followed what you asked me to do, but the did not fix the issue, when you open the Xear Audio Center the following message come up on the screen saying about the speaker can not remember what the message says.
Hope this help
Thanks
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### Author:  [@EmmanuelB](https://community.startech.com/u/EmmanuelB)
#### Post date: [April 27, 2023, 3:10pm UTC](https://community.startech.com/t/can-not-get-sound-from-head-phone-slot-on-model-icusbaudio7d/708/4 "2023-04-27T15:10:30Z")
Hello,
Yes, that message in fact is a quick hint about exactly what I’m guiding you to do. Once you close that message, you should then be able to follow my instructions and click on the particular options. Here are the steps, but with visual aid:
→ Step 1: Right-click on the “Speakers” icon and select “Speaker Settings”
→ Step 2: On your right, click on the “Speaker” drop-down menu and select “HeadPhone”.
→ Step 3: After 2-3 seconds of loading, your menu should now change and look like this:
With “Headphone” now selected on the left. When you see this, you should now be good to go and sound should now come out of both the front headphone jack as well as the font green Stereo out.
I hope this helps! Please do feel free to contact us back again should there be anything else we could do to help.
Emmanuel B.
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### Author:  [@Apache060](https://community.startech.com/u/Apache060)
#### Post date: [February 1, 2024, 7:14pm UTC](https://community.startech.com/t/can-not-get-sound-from-head-phone-slot-on-model-icusbaudio7d/708/5 "2024-02-01T19:14:13Z")
Hello,
The issue is fixed.
Thanks
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### Author:  [@Aidan](https://community.startech.com/u/Aidan)
#### Post date: [November 7, 2024, 9:09pm UTC](https://community.startech.com/t/can-not-get-sound-from-head-phone-slot-on-model-icusbaudio7d/708/6 "2024-11-07T21:09:23Z")
I also had this issue, resolved like this, and I feel much better about using Xear audio centre in combination with this soundcard now. Thank you very much EmmanuelB!