# Letter of Volatility

**URL:** <https://community.startech.com/t/letter-of-volatility/1535>\
**Category:** Docks, Hubs, Display Adapters\
**Created:** [February 27, 2025, 2:03pm UTC](https://community.startech.com/t/letter-of-volatility/1535 "2025-02-27T14:03:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![rpawelka](https://avatars.discourse-cdn.com/v4/letter/r/f07891/32.png) [@rpawelka](https://community.startech.com/u/rpawelka)\
**Post date:** [February 27, 2025, 2:03pm UTC](https://community.startech.com/t/letter-of-volatility/1535/1 "2025-02-27T14:03:42Z")

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Is there a Letter of Volatility (LOV) for a KVM product, SV231DPDDUA2?

Thanks.

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**Author:** ![DavidF](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.startech.com/davidf/32/23_2.png) [@DavidF](https://community.startech.com/u/DavidF)\
**Post date:** [February 27, 2025, 4:35pm UTC](https://community.startech.com/t/letter-of-volatility/1535/2 "2025-02-27T16:35:52Z")

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Hello @rpawelka,

We can certainly request a Letter of Volatility (LOV) for the SV231DPDDUA2. This kind of request is best actioned by our support team directly.

Is it okay to contact you at the email you used to sign up for the [StarTech.com](http://StarTech.com) Community?

Once you confirm, I will be happy to engage my team to gather the documents you need.

Sincerely,

@DavidF

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**Author:** ![rpawelka](https://avatars.discourse-cdn.com/v4/letter/r/f07891/32.png) [@rpawelka](https://community.startech.com/u/rpawelka)\
**Post date:** [February 27, 2025, 4:51pm UTC](https://community.startech.com/t/letter-of-volatility/1535/3 "2025-02-27T16:51:38Z")

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I have already engaged someone (Stuart) from your On-Line Chat for an LOV as well.

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**Author:** ![DavidF](https://yyz2.discourse-cdn.com/flex012/user_avatar/community.startech.com/davidf/32/23_2.png) [@DavidF](https://community.startech.com/u/DavidF)\
**Post date:** [February 28, 2025, 2:20pm UTC](https://community.startech.com/t/letter-of-volatility/1535/4 "2025-02-28T14:20:35Z")

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Hi @rpawelka,

Ah, you are in good hands!

Sincerely,

@DavidF