How do I get the Startech Thunderbolt 3 to DisplayPort adapter TB32DP14 to work on Microsoft Windows 11 with a Lenovo Thinkpad? It does not see any of the 2 displayport monitors. I tried https://www.startech.com/en-us/faq/usb-cannot-detect-windows but it did not work. This adapter seems to be a U…

Hello @modesitt Thank you for your post! I am sorry to hear about the trouble you are having with TB32DP14. Would it be possible to provide the following to help us determine the source of the issue? What is the full model of Lenovo Thinkpad you are using? What are the make and models of the mon…

What is the full model of Lenovo Thinkpad you are using? 20YRS1YE15 What are the make and models of the monitors being used? Lenovo 2572-MB6 LT2252p and Lenovo 2578-HB6 L2251x. Are there any additional adapters being used between TB32DP14 and the monitors? No, just the displayport cables. “In the …

Hello @modesitt , Thank you for your reply. Based on the information you have provided, having tested TB32DP14 with multiple models of laptops we would expect to be compatible, we would recommend replacing the unit under our warranty. We will be reaching out to you directly with next steps for r…

I upaded the Lenovo Thinkpad BIOS. I checked for the video adapter if it needed updates and it said no updates are needed. No change, as the adapter still does not work.

How do I get the Startech Thunderbolt 3 to DisplayPort adapter TB32DP14 to work?

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modesitt April 13, 2023, 11:23am 2

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How do I get the Startech Thunderbolt 3 to DisplayPort adapter TB32DP14 to work?

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