I am trying to use this adapter (TBT3TBTADAP) on a new Win 10 64 MSI Creator Z16 laptop. It has 2 USB C thunderbolt 4 capable ports.
When I plug the adapter in the left side port, nothing happens. And plugging in the right side port results in a BSOD.
Here’s the Whocrashed anlysis result :
On Tue 15/02/2022 17:37:46 your computer crashed or a problem was reportedcrash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: tbtbusdrv.sys (0xFFFFF8046C704D80)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF8046C704D80, 0xFFFF8307CBB2E778, 0xFFFF8307CBB2DFB0)
file path: C:\WINDOWS\system32\drivers\tbtbusdrv.sys
product: Thunderbolt™ Bus Driver
company: Intel Corporation
description: Thunderbolt™ Bus Driver
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: tbtbusdrv.sys (Thunderbolt™ Bus Driver, Intel Corporation).
Can someone help me on this subject please ?
Thanks a lot in advance !