P4A20132-KM-SWITCH mouse roaming not working. PLEASE HELP

I just bought the P4A20132-KM-SWITCH and using it with the Samsung 57" Odyssey Neo G9 Dual 4K UHD MODEL: LS57CG952NNXZA.

Right now I have the monitor set to display 2 computers on a single monitor. I did the LCTRL LCTRL ALT HOLD Q 0 I hear the Beep. But when I move the mouse it stays on just one screen.

Am I doing something wrong or is it the monitor its self? It looks like it does this with the monitor settings PIP Picture in Picture I presume. Will it not work like that on a single screen that is split as 2 computers two screens?

Thanks for any help in advance.

Hello @Rarshaiz,

Thank you for taking the time to ask your question here on the StarTech.com Community page.

After checking Samsung’s specifications we might not suspect the monitor configuration to affect the performance of the P4A20132-KM-SWITCH.

The hotkey functions are detailed in the hotkey command guide on the drivers and downloads section of the product page. I reviewed that and it sounds like you want to achieve mouse roaming across the two computers connected to your Samsung monitor.

P4A20132-KM-SWITCH Drivers & Downloads

According to this guide, and what you have shared so far, I suspect you may want to try the following sequence:

  • LCTRL + LCTRL + Alt (Hold) + Q + 4
    Enabling mouse roaming in 1 x 4 mode.

This should allow you to navigate between the two computers side by side on the display with PC1 on the left and PC2 on the right.

Please let me know if that helps, or if you have any other questions and we will be happy help.

Sincerely,
@DavidF

I will try this at a later date as I just had my main Video card fail so it will take a couple weeks before I get back to running again. Thanks