I had this dock delivered today, Triple Monitor Docking Station, HDMI/DP - USB-C Docking Stations | Universal Laptop Docking Stations | StarTech.com United Kingdom and tried to set it up with my laptop (Macbook Air 2023 with M2 chip). The laptop is running OS 14.1.1 and has 2 x Asus 27" monitors connected via HDMI to the dock.
When I plug in the cable to the USB-C port on my laptop, the monitors aren’t recognised and the brightness on the laptop goes up & down. Additionally, it seems like it’s trying to charge the Mac but can’t, battery flicks between charging & not charging. I’ve used various wall outlets and it’s the same thing. Has anyone had this issue before? I followed all instructions with downloading firmware, Displaylink software etc.
Edit - just to add to this, I’ve tried a different docking station to make sure it’s not the USB-C port on the Mac and it’s fine, charges it without issue. I think there’s definitely an issue with the Startech dock.